CRM
Our CRM solutions improve interactions and build lasting relationships with supporters and members by tracking engagement to meet unique needs.
Shining a light on
CRM, web and data software
for charities, memberships & associations
Helping you meet the needs of your members
We transform digital experiences for charities and memberships using
industry-leading technologies like Microsoft Dynamics 365 and Umbraco CMS.
Our experts enable you by introducing best-in-class CRM processes,
designing responsive websites and implementing data strategies.
We empower our clients to engage, retain and grow their members and supporters with
tailored CRM, web, and data solutions that enhance their digital journey.
Charities
We specialise in crafting personalised solutions tailored to the
specific needs of charities and not-for-profit organisations.
Our solutions support donor relationship management, fundraising,
volunteer management, grant management, and data analysis.
Membership
Our solutions are tailored to tackle the unique challenges
encountered by membership organisations.
This results in operational efficiency and cultivates
better relationships with members.
Our cloud-based, best-in-class technology
guarantees future-proof solutions.
Case Studies
What do our clients
have to say?
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Joanna Quirk Chief Operations Officer
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Bluelight’s consultants have demonstrated an excellent understanding of CIOB’s needs and have injected life and excitement into the project.
View their testimonials
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Joanna QuirkChief Operations OfficerBluelight’s consultants have demonstrated an excellent understanding of CIOB’s needs and have injected life and excitement into the project.
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Jon EatonDirector of Communications and Digital EngagementOur search for a reliable and experienced CRM supplier led us to Bluelight, and I’m pleased to add myself and Epilepsy Action to the comprehensive list of Bluelight’s clients who are massively positive supporters of them.
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Louise PritchardChief Operating OfficerBluelight had a great attitude to problem-solving. Their experience, responsiveness and empathy meant that they understood the customer perspective and were able to think outside the box, offering pragmatic solutions to keep the forward momentum.
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Hervé SumuSystems and Process Development OfficerBluelight's approach to consultant availability was an absolute game-changer for caba. They went above and beyond to cooperate and really wanted to understand us. Even when things didn't go perfectly, they always maintained a positive attitude and did everything they could to help.
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Emma CollinsHead of DevelopmentWe knew we could rely on Bluelight to be the technology experts. They knew exactly how best to meet our data and integration challenges. We were confident we could trust them to find innovative solutions that were a best fit for us.
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Liz FryFinance DirectorStaff ‘bought in’ to the project and were made to feel involved from the beginning with their opinions listened to and taken into account. Bluelight were a great asset and collaborator in this project.
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Andrew ShipwayHead of Technology and DataBluelight’s version of Dynamics, BlueCRM is so much simpler and yet still highly effective at delivering a complex solution that moving forward, the team at BVA are so more confident of using the system on a day-to-day basis and are itching to make changes and improvements to the solution because it is no longer seen as an impossible task to get Dynamics to change and scale with the organisation.
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Dr Nuna StaniaszekDirector of CommunicationsIt’s been a pleasure to work with everyone from BLC and I must say they are the best team I have ever been involved with.
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Silvia PilottoDigital, Data and Technology DirectorBluelight CRM have been a great partner in the build and implementation of such a transformational project, and their technical and data expertise have been instrumental in its successful delivery on time and on budget.
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Liz PorterDigital ManagerIt is clear that Bluelight understands not only CRM solutions but was also instrumental in ensuring that our CRM and portal worked effectively together to create a great member and user experience.
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Charles CresswellHead of ICTBluelight’s collaborative approach in leading the process across all parties enabled the ACT to focus on both resourcing their part of the programme as well as ensure that their business-as-usual activity was not adversely affected.
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Fraser TantMembership DirectorBluelight’s detail-orientated and super-organised way of working meant that we could rely on them to keep everything on track. Not having to manage a traditional Client/Supplier relationship freed us up to focus on collaboration and our key objectives.
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Catherine WilsonIT and Digital ManagerThis is just the beginning. The CRM is continually growing, and so I look forward to working with Bluelight for a long time. We feel like we are in a safe pair of hands.
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Shayan SackiSenior Member Services ManagerBluelight had a ready-to-use product which closely matched our requirements and made a very tight deadline much easier to meet.
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John KelleyCOOBluelight were quick to respond to the changing project landscape as lockdown was imposed, and with their support, the project moved forward with renewed focus and momentum. We are thrilled to reach our Go Live milestone and look forward to reaping all the benefits of our new cutting-edge CRM.
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Jon WoodHead of Society ProgrammesSince Bluelight’s CRM launched, the overall time taken to complete routine membership tasks has decreased by almost 30%, which is a fantastic and much-welcomed result and, in turn, frees up time for staff to carry out other important activities.
